For the precious time at Ryugin.
This page is a request and its details from Ryugin to our valuable customers.
Dress code; Semi-formal
Guests (both male and female) wearing t-shirts (include branded), male guests wearing shorts or sandals will be rejected.
The savory smell of food is part of the cuisine at RyuGin, which is carefully presented throughout the year.
If even a single person wears perfumes or colognes, as the aroma will disturb everyone else’s ability to enjoy their meal. To lose the fragrance of the meal is an extremely serious problem at the Japanese restaurant.
This is the reason why perfumes or colognes are prohibited in our restaurant.
We would highly appreciate the understanding of all the guests.
Do not use cell phones in the restaurant, including elevator hall to the entrance.
Please do not use the phone near the entrance. It will obstruct the other guests' passage.
In case of emergency, phone call is available at the waiting room.
Regards on bringing your own food or take-out
The following items are prohibited: Birthday cake, seasoning, spice, any ingredients, wine, champagne, sake or any drinks.
It is not allowed to bring/eat/drink even with extra charge.
In addition, any usage of personal glasses or sake-cup is inhibited. Neither do we keep for the guest.
The food is not allowed to take out for any reason. We do not provide any take-out boxes.
All seats non-smoking, including the private room. Electronic cigarette or vapor cigarette are restricted.
Do not smoke at any area in the restaurant. There are no ashtray or trash box at the 7th floor including elevator hall.
If you leave your seat for smoking, you will miss the best time to enjoy the dish. By this, we have to remake the dish.
Please kindly note that we will reject the reservation for who is willing to leave the seat for smoking.
Photo for food
Perfectly matched for the meal…
The whiff makes a moment of deliciousness…
At Ryugin, you can experience not only the food, but the natural accent and flavor of each ingredient.
We treat each dish as a part of the life source, and promise to present the whole aspect with 'power' and the 'energy' of each delicacy.
We would like to invite you to feel the viand through it’s profound atmosphere.
The value and essence of food is fading by the second trying to take a picture of food.
We are not willing to provide the meal which is only worth half than what it should be.
Thank you for your cooperation in advance.
Considering the temperature, taste and smell, adjusting it to the right heat, we are eager to present the ingredients as soon as possible.
Please enjoy the meal when its under the best condition, this is our earnest wish.
We are asking the guests to keep the memories through their eyes instead of any other senses, which will never disappear.
Photo for tableware
Recently we noticed the guests using their single lens camera, cameras with long-strap and cell-phones during dining often.
This is dangerous because the tableware may break while you put these electronic items on the table or changing the lenses, pass them to others etc…
Cameras broken… Strap dipped in the dish… Wine split and dying clothes …
Hot soup split... Dropping your camera or cellphone in the meal and ruining the dish. Or even breaking the tableware...
These types of accidents happen often.
We take all tablewares as a crucial part to present our food and require your respects and recognition on it. It is an essential part to taste the real values of Japanese food.
We’ve been collected our tableware one by one with this thought.
The tablewares are 'antiques'- Been treated courteously for hundreds of years and have become the foundation of Japanese food culture.
We encounter these elements which are precious in telling the history of our country.
Using cameras during dining may make tablewares lose its life. This is absolutely not what we except.
Please be aware of the thought of the craftsmen who created these unreplaceable tableware. They are treasures of Ryugin.
Our intention is not to control the guests to keep the memory through electronics.
We are asking to put more conscious on tablewares than food when photographing.
Allow us to remind the guests to take pictures above the tableware when you are trying to take pictures of the food.
Antiques are the evidential matter of Japanese culture and history. We are handling the tablewares carefully not as our own belongings.
This is our mission to leave the respect of food to posterity. Therefore, your cooperation is necessary.
※Do not put any documents or open your PC on the dining table. Please avoid business meeting during your meal.
By putting personal belongings on the table, there will be no space to provide the dishes.
To prevent the damage of tablewares, do not bring single lens cameras, long-strap cameras or any other electronics to the dining table.
Flash photography is prohibited. If you were not able to put the camera in your bag, we could keep it for you.
Do not put your cell phone on the plates!
When taking photos with cellphones, please take it far from the table or use zoom function instead.
If it is dropped, it may damage the tablewares.
Do not click the glasses for the toast!
Any clicking of the glasses may break the fragile tableware.
It is dangerous if the glasses break.
We appreciate your understanding.